At MrFou.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day no-questions-asked return and exchange policy. Below are the details of our return policy:
Eligibility for Returns and Exchanges:
- You have 30 days from the date of receipt to return or exchange your item.
- There is no restocking fee for returns or exchanges.
- To be eligible for a return, the item must be unused and in its original packaging.
Defective or Flawed Items:
- If your item is defective or flawed, we will cover the return shipping costs.
- Please contact us to report the defect and receive return instructions.
Customer-Initiated Returns:
- If the return or exchange is due to reasons other than a defect or flaw (e.g., change of mind), the customer is responsible for paying the return shipping costs.
Return Process:
- Contact Us:
- Before returning any items, please contact our customer service team to receive return instructions.
- Email: [email protected]
- Phone: (720)798-0252
- Prepare Your Return:
- Ensure that the item is unused and in its original packaging.
- Include any accessories, manuals, or other items that came with the product.
- Ship Your Return:
- Follow the instructions provided by our customer service team for shipping the return.
- Use a trackable shipping method to ensure the return reaches us safely.
Refund Process:
- Once we receive your returned item and verify its condition, we will process your refund.
- Refunds will be issued within 3 business days after receiving the returned items.
- The refund will be credited back to your original method of payment.
Contact Information:
- For any questions or concerns regarding returns, please contact our customer service team:
- Email: [email protected]
- Phone: (720)798-0252
- Address: 4837 Grove St, Denver, CO 80221
We are committed to ensuring your satisfaction and appreciate your business with MrFou.com. If you have any further questions or need assistance with your return, please do not hesitate to contact us.
Thank you for shopping at MrFou.com!