At Mr. Fournier Bookstore, we strive to provide a smooth and flexible shopping experience. If you need to cancel your order, please review the guidelines below.
1. Cancellation Before Shipment
If you wish to cancel your order, please contact us as soon as possible after placing your order.
Orders can only be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled but may be eligible for return under our Refund & Returns Policy.
2. How to Request a Cancellation
To request a cancellation, please contact our customer support team and provide your order number and relevant details.
Contact Information:
- Phone: +1 (720) 798-0252
- Email: [email protected]
- Work Hours (MST): 9:00 – 18:00, Monday – Friday
- Address: 4837 Grove St Denver CO 80221
3. Refund for Canceled Orders
If your order is successfully canceled before shipment:
- A full refund will be processed within 3 business days.
- The refunded amount will be returned to your original method of payment within 5 business days after processing.
4. Orders Already Shipped
If your order has already been shipped, cancellation is no longer possible.
However, you may return the item after receiving it by following our Refund & Returns Policy. Please note that return shipping costs may apply unless the product is defective or incorrect.
We are committed to ensuring that every experience with Mr. Fournier Bookstore is convenient and worry-free.
Thank you for choosing Mr. Fournier Bookstore!